APIC Names New CEO Renal Business Today Crist comes to APIC with more than 15 years of experience in healthcare association management, having most recently served as CEO and executive director for the American Society of Transplant Surgeons (ASTS). While at ASTS, she led the organization to ...

Per my previous post about my interest in the community-building sessions at MMCC, I'm adding a second set of thoughts here about a different question: How do you set goals for something as emotionally based as "community?" Sure, my colleague...

Here are three Infographics from Experient’s e4 2010 Conference. Modernizing Conference Education – 15 min, TED-Style talk as part of Summer Storms Building A Customized ROI Tool That Measures Results – Terri Breining’s 15 min, TED-Style talk as part of Summer Storms Developing Next Generation Conference Education Sessions – Cafe Session Images by GraphicFootprints.

It's time for the Form 990 Key Ratios battle royale: DC v. Chicago; Chicago v. DC. But first, I want to thank those who have been following the quizzes all week (and I'm talking to all three of you!). I'd...

Happy Friday! What an exciting week it has been! I think I’ve already used my monthly allotment of free nytimes.com articles this week alone! It’s been go go go all week and I’m looking forward to a (somewhat) relaxing weekend, enjoying the nice weather. As always, though, I’ve rounded up a few of my favorite [...]

The AIM Group International and Association Headquarters Partner at IMEX '11 Bedouk.com AH is a leading North American association management company (AMC), managing 29 national and international trade associations, and professional and medical societies. The AIM Group International and AH established a strategic partnership in January ...

I'm presenting for the American Academy of Family Physicians at their Annual Leadership Forum today, so no Friday Top 5 this week. Instead, it's my usual "here are all the resources from my presentation" post.

Referenced in the actual presentation:

• eMarketer article and graph referenced in the slides
• Social Media Revolution video by Erik Qualman

Social media policy resources:

• SocialFish social media, risk, and policies white paper
• Mayo clinic policy
• Intel policy
• Information on setting policies for homebase, official outposts, and unofficial outposts

Other good stuff:

• A variety of guides to social media (useful for convincing naysayers)
• Priority Integrated Marketing Social Media Resource Guide (also useful for convincing naysayers)
• John Haydon blog and Twitter (great resource on nonprofit use of public social media platforms)
• Cynthia D'Amour website, Chapter Leaders Playground, blog and Twitter (great resource for chapters)
• Peggy Hoffman website, blog and Twitter (another great resource for chapters)
• Ed Bennett blog and Twitter (great resource on social media in health care)
• Phil Baumann blog and Twitter (another great resource on social media in health care)
• SmartBrief on Social Media (if you don't already get this enewsletter, you should)
• A List Bloggers (top bloggers in association management)
• Association Jam (top online news and blog posts in association management)
• Creative Commons

Finally, the slides:

Kansas City Star

In the Nation | Philadelphia Inquirer | 2011-05-06 Philadelphia Inquirer WASHINGTON - A federal commission Thursday recommended construction of a museum on the National Mall honoring the history of American Latinos. The commission submitted a report to Congress and the White House outlining details of the proposed $600 ... Locals welcome call for national Latino museumSan Gabriel Valley Tribune Commission recommends museum honoring US LatinosLos Angeles Times Commission seeks congressional support for Latino museumFox News MiamiHerald.com -Art Daily -NBC Washington all 445 news articles »

MedIndia

APIC Names Katrina Crist CEO Becker's ASC Review Ms. Crist has over 15 years of experience in healthcare association management. She most recently served as CEO and executive director for the American Society of Transplant Surgeons, where she doubled membership. She has also served as executive ... APIC names news CEODOTmed.com all 4 news articles »

Colorado Association Services Adds New Community to its Client Portfolio RealEstateRama (press release) Colorado Association Services provides community association management and developer services to the Colorado Front Range. Since 1992, its sole focus has been to deliver performance that enriches communities and enhances the lives of the people it ...

Physician Hospitals of America Selects SmithBucklin for Full-Service ... Business Wire (press release) SmithBucklin is the world's largest association management and professional services company. Founded in 1949, the company provides full-service management and outsourcing services to trade associations, professional societies, technology user groups, ... Physician Hospitals of America Selects SmithBucklin for Full-Service ...SunHerald.com all 5 news articles »

I'm sure everyone is breathlessly awaiting tomorrow's Chicago vs. DC quiz, (well everyone in the two largest association hubs in the U.S.) in this series of posts from ASAE's 990 Key Ratios database. Today, there's not particular theme, just me...

“We’re going to hold all questions until the end of the presentation. If we have time, we’ll answer them then.” It’s the generic statement many presenters make that audiences hate. Why Presenters Use This Statement Typically, the presenter’s goal is to cover as much content as possible. They have an agenda to cover. They fear...

No reason for this post other than I'm NOT at the New Orleans Jazz & Heritage Festival this year for a variety of reasons and for the first time in 6 years, and damn, do I miss it.

Ha! You actually clicked on this link, did you? My apologies; sometimes I feel like we are all heading down a little bit of a silly road, flush with "5 ways to do this" and "10 ways to do that,"...

I was fortunate enough to attend a social media conference on Wednesday, but I have to say – I was a little disappointed. It seemed like the majority of the speakers were only present to promote their own websites or companies. There were a few good speakers, but, for the part, I was disappointed and [...]

Daily Mail

Is Haley Reinhart the Next American Idol? Us Magazine As American Idol's Randy Jackson vehemently proclaimed on Wednesday's performance show, the remaining five contestants are "in it to win it." And while the five -- Lauren Alaina, Scotty McCreery, James Durbin and Jacob Lusk (though not so much) ... What's the judges' beef with 'Idol' contestant Haley?Entertainment Weekly Watercooler: Idol May Be Out of LuskTV Guide 'American Idol': James Durbin, Haley Reinhart bring the 'wow' factorSan Jose Mercury News Parade Magazine -CBS News -Hollywood.com all 298 news articles »

Next week I plan to go offline for an at-home retreat. I envision lots of reading, thinking, planning and creativity exercises. That means I’m finally digging into Patti Digh’s Creative is a Verb and some writing books that have been wooing me. I’m starting the week with a massage on Monday. Isn’t that how all [...]

Carolina Association of RV Parks & Campgrounds (CARVC) Announces New ... PR Web (press release) Queen Communications LLC is an association management company providing turn-key management solutions to state, regional, national and international associations, societies and other non profit entities. It has been in operation since 1990, ... and more »

CBC.ca

Did Harsh Interrogation Tactics Lead To Bin Laden? NPR To find Osama bin Laden, US officials first had to find the man who served as his courier. But the operation that killed the al-Qaida leader has stirred up some controversy: Some of the information about the courier may have come as the ... Osama bin Laden dead: torture unlocked bin Laden hideout ex-CIA man saysTelegraph.co.uk Brian Dickerson: Osama bin Laden's death does not validate tortureDetroit Free Press Suspect held by the CIA provided a crucial clue | Philadelphia Inquirer | 2011 ...Philadelphia Inquirer CNN International -New York Times -Fox News all 1,940 news articles »

New York Times (blog)

Prince Charles visits D.C. Washington Post The next-in-line to the British throne visits an urban farm in LeDroit Park, talks about sustainable farming and honors wounded service members as part of a three-day visit to Washington. Britain's Prince Charles receives a gift of flowers from ... Prince Charles sees Obama, urban farm, on US tourAFP Prince Charles Criticizes Govt Farm SubsidiesNPR Prince Charles' visit...Oregon fire...Gray wolves designation9&10 News UPI.com -The Guardian -CTV.ca all 1,111 news articles »

I just saw that they extended the deadline for the Power of A awards to this Friday, so I thought I'd give them a little plug. About three years ago I took over as Executive Director for a small association...

From a Google Voice message sent to me in transcript form today:


Dear Google Voice: I love you and all, but I just listened to this message and your transcribed version makes no sense. Not that they are ever perfect, really, but you even had to add the word "senior" in there which wasn't even necessary. You hurt my feelings and I think you should say sorry.

Maybe you could say it in that GPS English Woman voice that my car uses.

Or you could say it like "Kit" from the Knight Rider series.

Whichever voice it is, I think you should say "sorry" with it - or you could just insert "young hot go-getter" into my future Google voice messages.

You should pay me for these great ideas I have.

APIC Announces New CEO Infection Control Today Crist comes to APIC with more than 15 years of experience in healthcare association management, having most recently served as CEO and executive director for the American Society of Transplant Surgeons (ASTS). While at ASTS, she led the organization to ... and more »

Colorado Association Services Adds New Community to Its Client Portfolio EON: Enhanced Online News (press release) Colorado Association Services provides community association management and developer services to the Colorado Front Range. Since 1992, its sole focus has been to deliver performance that enriches communities and enhances the lives of the people it ... and more »

Last week, I attended both the ASAE Membership, Marketing, & Communications conference as well as Springtime. I'd imagine most people don't go to both of these (unless they need the hours), as they're basically focused on different audiences. But as...

I've been reviewing my notes and conversation from MMCC last week and ran into a good community-building example described by Joe Flowers, who has spent three years as community manager at the 5,000-member National Association of Dental Plans, a trade...

Ok faithful readers, if you've been following this series so far, prepare to get down in the weeds. If you're not a finance person, don't be too turned off, I needed to get a little help getting to the meaning...

USA Today

Bin Laden killing was legally justified, Holder says msnbc.com The killing of Osama bin Laden was legally justified, and would have been even if the al-Qaida leader had made some sign that he wished to surrender, Attorney General Eric Holder said Wednesday. ... AG Holder worries about revenge for bin LadenThe Associated Press Holder: Info seized from bin Laden compound likely to expand terror watch listUSA Today Holder: names likely to be added to 'no-fly' listAFP TPMMuckraker -WTAM.com -Reuters all 695 news articles »

Another slow week for reading - hey, I was too busy belly dancing, working through edits to the 2010-2011 NACHRI accomplishments brochure I drafted, attending GetWell Network's Get Connected users group meeting, and doing final preparations for my presentation later this week for the American Academy of Family Physicians Annual Leadership Forum.

• Learn from the haters, or why 1-star reviews are awesome.
• 6 common blogging mistakes. No fair grading T4P!
• Why automated listening only gets you part of the way.
• Social media marketing: the tools are only as good as the craftsman.
• Is influence dead?
• Grammar girl - how did I not know about this until this week?
• Still working my way through the delightful All in a Word, and I'm re-reading Chasing the Devil's Tail, since I'm missing New Orleans big time now that Treme has started up again and Jazz Fest is happening without me.

You’ve probably heard that we love small staff associations. It’s no secret. But the fact that we work with more 1,400 and have been around for more than a decade doesn’t really tell you anything more – or how we can help you and your small staff association. We’d like to introduce you to who [...]

Hilton Grand Vacations and Strand Capital Group Announce Launch of Hilton ... Business Wire (press release) Strand Capital Group has developed the project and Hilton Grand Vacations will manage the sales and marketing on behalf of Strand Capital Group of deeded real estate intervals, and will also oversee the timeshare homeowners' association management and ... and more »

Reiser appointed executive director of prosthetics society Meetpie (press release) Reiser previously held the position of director with Brussels-based Interel Association Management where he was responsible for external relations and also served as the executive director of the International Society for Prosthetics and Orthotics ...

VR Mergers & Acquisitions Charlotte Completes Sale of NorCon Property Managers ... Centre Daily Times CHARLOTTE, NC, May 2, 2011 — /PRNewswire/ -- VR Mergers & Acquisitions of Charlotte, NC has just completed the strategic sale of NorCon Property Managers, Inc., a leading provider of homeowner association and condominium association management ... and more »

Reuters

Concerns raised over shooting of unarmed bin Laden, burial Reuters An unidentified Islamic Group leader speaks after a mass ''standing prayer'' organized by Islamic Groups to honour al-Qaeda leader Osama bin Laden, who was shot dead in Pakistan, in Khartoum May 3, 2011. Around 1000 people on Tuesday gathered in the ... Osama Bin Laden dead: It'll be business as usual for Al QaedaDaily Mail Geography impacts reactions to bin Laden's deathfwdailynews.com Bin Laden's theologyCNN (blog) The Tennessean -Xinhua -Voice of America all 937 news articles »

Building Better Boards Leadership Conference teaches fundamentals Tallahassee.com Bennett Napier, a principal in the firm Partners in Association Management, presented many of the basics for volunteer leaders, starting with having a clear mission in mind and goals for the group, as well as how volunteers are expected to contribute. ... and more »

I know there’s nothing like being there, but when you can’t be there, at least there’s Twitter. For three days, April 29-May 1, the American Society of Journalists & Authors 2011 Writers Conference went on without me. That’s happened a few times these past months – excellent conferences I’ve sadly missed. Where are my sponsors? [...]

Daily Mail

Students Get Moving To Fight Obesity KETV Omaha OMAHA, Neb. -- Flash mobs happen when people meet in public to perform a choreographed dance or song. But a flash workout takes a slightly different approach. First lady Michelle Obama created the Let's Move campaign to battle childhood obesity. ... Beyonce inspires local students to move6abc.com Local school participates in national workoutKSDK Michelle Obama dances to BeyoncePolitico KFOX El Paso -Charleston Gazette -Just Jared all 100 news articles »

Real Property Management, Inc., Community Managers Earn CMCA Designations RealEstateRama (press release)  Managers must complete Community Association Institute’s (CAI) Professional Management Development Program (PMDP) course the M100, Essentials of Community Association Management. This course covers topics ranging from Facilities Management and ...

Today's 990 Key Performance Ratios quiz (what's that?) looks at 2009 tax year data, and we're comparing two different-sized segments of associations: less than $1 million up to $2 million in revenue (which I'll call "smaller") and $10 to $20...

ABC News

SEALs, the 'quiet professionals,' got bin Laden CNN International Whether by sea, air or land -- the SEALs are capable of any mission, as they showed Sunday by killing Osama bin Laden. (CNN) -- Navy SEALs live by an unspoken code. "Be a quiet professional," says Chris Heben, a former SEAL with 10 ... Navy SEALs Exhibit the Ultimate Mental ToughnessFox News US Navy SEALs TrainingABC News Bin Laden: The team that killed himBBC News WJBF-TV -Greater Media Newspapers -msnbc.com all 1,592 news articles »

From a recent issue of Bisnow:

When you ask most people about their jobs, they tell you what they do and how they do it, but not why. "Why you do what you do is what makes people lean in closer," Mary [van de Wiel] says. For example, Duarte, a company which creates presentations for many high-profile speakers, describes itself on its website by saying, "We love whiteboards, sweet design, vegan cookies, bacon cheeseburgers, the afternoon regroup, and the 4 am idea. We believe in the power of a great story to move an audience and the power of an audience to change the world." It does not say Duarte is the leading PowerPoint design firm in the world. Mary says: "You get a sense of who these people are, and you say, 'Yes, I want to work with them.'"

What is your association's mission statement? Does it truly reflect what you believe in? Would it make anyone excited about joining your cause? If not, what can you do to change it to more truly reflect what's great about your organization?

It’s tough, it’s scary, it’s intimidating … but we’ve all got to speak in public at least once in our lives. And whether you’re in front of five people or 500, it can still be extremely nerve-wracking. It’s not for nothing that public speaking is the number one fear of Americans. Here are some tips [...]

The Guardian

Bin Laden couldn't change American character CNN Editor's note: CNN contributor Bob Greene is a bestselling author whose books include "Late Edition: A Love Story" and "Duty: A Father, His Son, and the Man Who Won the War." (CNN) -- There was a moment that came and went ... Hudson County political leaders react to Osama bin Laden's deathThe Jersey Journal - NJ.com Should the US government release photographs of Osama bin Laden's corpse?The Guardian Osama bin Laden death: "When are they going to show us the body?"Los Angeles Times Salon -San Diego Union Tribune -Wall Street Journal (blog) all 116 news articles »

Globe and Mail

Man live-tweets bin Laden operation USA Today Seven hours before President Obama announced that US forces had launched a fatal assault on bin Laden's compound, a computer programmer in northern Pakistan -- startled by a clattering helicopter in the wee hours Sunday ... Tweeting OsamaChicago Tribune Twitter's Osama correspondent spreads his witCNET Social Media Buzzes, Comes Into Its OwnWall Street Journal NPR -San Francisco Chronicle -The Guardian all 789 news articles »

Advanced Technology Group (ATG) Announces Community Association Industry's ... TMC Net ATG is an organization that is focused on providing the best tools for association management companies, property managers, controllers, and maintenance departments. C3 is a state-of-the-art property and financial management solution and with the ...

A brilliant campfire story inspires action in its listeners. Like whittling branches into swords to fight forest ghosts, brands can draw similar emotion from their audience. Every organization has stories to tell. In fact, information can be dramatized to turn boring data slogs into exciting journeys that yield personal connections and changes in behavior. Energy and...

Boston Globe

China Calls Bin laden's Death a Positive Development Voice of America China has joined numerous other countries in welcoming the death of Osama bin Laden as a "positive development." Beijing is a frequent critic of US foreign policy initiatives, especially in Asia. But foreign ministry spokeswoman Jiang Yu stressed in a ... Area officials laud efforts of military in bin Laden's deathPalestine Herald Press China hails death of bin Laden, defends partner PakistanReuters RMS Expert Explains Role of 'Social Network' in Tracking Down Bin LadenInsurance Journal The Newark Advocate -WKRC TV Cincinnati -Patch.com all 1,116 news articles »

CBC.ca

A Mood of Triumph and Sober Reflection New York Times There were, of course, the joyous celebrations, the honking horns, cheering crowds and waving flags, as if war had been won and tyranny ended. But word that Osama bin Laden had at last been killed brought out other voices on ... News of bin Laden's death brings sense of reliefMilwaukee Journal Sentinel Ewing Marine celebrates death of Osama bin LadenThe Trentonian Reactions to Osama bin Laden death run from gleeful to reservedDenver Post Patch.com -SouthtownStar -Kansas City Star all 540 news articles »

USA Today

Phone call by Kuwaiti courier led to bin Laden The Associated Press WASHINGTON (AP) — When one of Osama bin Laden's most trusted aides picked up the phone last year, he unknowingly led US pursuers to the doorstep of his boss, the world's most wanted terrorist. That monitored phone call, recounted Monday by a US ... Bin Laden operation burnishes Panetta's CIA roleSan Francisco Chronicle Arduous journeyBoston Globe 'The World Is Safer' | Philadelphia Inquirer | 2011-05-03Philadelphia Inquirer Detroit Free Press -Wall Street Journal -Reuters all 1,415 news articles »